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Post by colleen b on Feb 28, 2004 17:04:37 GMT
Can someone out there please help me? I'm really starting to lose it!!! Every time I log-on this last week, I find myself unable to access my IMs or even post on any of the members-only boards. I keep getting told that "A Fatal Error has Occurred: Guests are not allowed to access this area" even though, when I then try to register as a guest, I am told that I'm already a member and can't use "colleen" as my username. I know I'm a bit computer-illiterate and still have a lot to learn about posting & even the Net in general, but I'm sure I'm not doing anything wrong. It's like I've just dropped off the face of the planet. (And it's lonely out in space!  ) (I desperately want to post an IM to Adey to let him know that his generous gift arrived safe and well - I am just thrilled!  ) In the meantime, can anyone help me? |
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Post by Adey on Feb 28, 2004 18:41:02 GMT
Can someone out there please help me? I'm really starting to lose it!!! Every time I log-on this last week, I find myself unable to access my IMs or even post on any of the members-only boards. I keep getting told that "A Fatal Error has Occurred: Guests are not allowed to access this area" even though, when I then try to register as a guest, I am told that I'm already a member and can't use "colleen" as my username. I know I'm a bit computer-illiterate and still have a lot to learn about posting & even the Net in general, but I'm sure I'm not doing anything wrong. It's like I've just dropped off the face of the planet. (And it's lonely out in space! ) (I desperately want to post an IM to Adey to let him know that his generous gift arrived safe and well - I am just thrilled! ) In the meantime, can anyone help me? Colleen, I agree, most annoying. It sounds to me as if the board is waiting for you to log on. When you're presented with the initial screen, look for either of these: a] The tool bar - click on "login" here with your chosen name, which as far as I know is colleen, and your chosen password. At this point, tick on the box that says "stay logged in" - that way you wont have to log in every time you want to enter (unless you clear down the cookies on your internet browser). b] 2 boxes under the title banner marked "log in" and "password". You can log in here, but you can't select the 'stay logged in' feature. I recommend the first option, option a. When you log in as a guest, you won't be allowed to use a name thats already registered to a board member (as far as I know). That's why it's telling you you're already a member! You've realised that as a guest you can only post on Cathy's Window and Troubleshooting, so you really need to log on to have full access. I did notice your name appearing on the Users On-line list about 3/4 hours ago, so you had managed to log in succesfully at that time. If you think you're logged in and want to check, scroll down to bottom of the main screen and find the Users On-line list on the bottom left corner. If you can see colleen there, then you're properly logged in and everything should be cool! Lori recently revamped the look of the Board, so the place where you used to access your messages is no longer there. To get at the message options, scroll to the bottom of the screen and look on your right. It will tell you how many messages are in your in-box, and how many of these are new. Move your mouse pointer to the number of messages and you'll find that you can click on it. Once you've done that you'll be into your message in-box. Look at the tool bar above the message screen and you'll see where to select "create a new message" and also your outbox, where all your outgoing messages are stored. I am so pleased to note that the signed cover reached you in 1 piece. I'm glad that you're happy with it! I was a bit worried about sending it so far I must admit. I really hope that this post helps you with your problems. Take Care & Good Luck, Adey. |
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Post by Adey on Feb 29, 2004 2:24:59 GMT
Colleen, just one more thing - sorry I forgot to mention it. Once you've got your logging in sorted, and ticked the box to stay logged in, be careful how you leave the Board when you've finished your session. Don't use the " logout " option on the tool bar. If you do, then you'll have to log in again next time. I suggest you just return to your internet home page (if in doubt click on the red cross on the top right of your monitor screen).
OK? Post again here if you have further problems. Perhaps an administrator or moderator can offer further assistance.
If all else fails and you need to get a message to me, then try my e/mail: adekaz@bennett5667.freeserve.co.uk
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Post by Al Truest on Feb 29, 2004 2:32:27 GMT
OK? Post again here if you have further problems. Perhaps an administrator or moderator can offer further assistance. This has been good intel Adey. I would suggest also sending Lori a private message. She could respond to you personally. Provided of course you're logged in. I really have little expertise above what Adey has provided.  |
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Post by Lori on Mar 2, 2004 18:13:18 GMT
It's all there Colleen thanks to Adey. Hopefully once trying this (and I also recommend option a), then your problem will be solved. Be careful however if you're using a public system, in which case, you SHOULD log out every time  |
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